EvoWalk App & Firmware Versions

To ensure your EvoWalk device is running smoothly and benefitting from the latest features and improvements, it's important to know how to check your app and firmware versions.

Where to Find Version Information?

Both the app version and device version can be found in the Settings section of the EvoWalk app.

  • App Version: Indicates the current version of the mobile app installed on your phone.

  • Device Version: Shows the current version of the software installed on the EvoWalk device itself.

These version numbers help our support team assist you more effectively and also ensure compatibility between the app and device.

Updating the Device

To update your EvoWalk device:

  1. Open the EvoWalk app and go to Settings.

  2. Tap Update EvoWalk Firmware.

  3. Follow the on-screen instructions in the app to complete the update process.

Make sure your EvoWalk stays connected and nearby during the update. The app will notify you once the update is complete.

Updating the App

The EvoWalk app will typically update automatically through the App Store. However, in some cases, the update may not take full effect until you hard close the app.

Here’s how to do that on iPhone:

  1. Swipe up from the bottom of your screen and pause to see all your open apps.

  2. Swipe the EvoWalk app off the screen to fully close it.

  3. Reopen the app to ensure the update is applied.